Frequently Asked Questions
We're always here to answer your questions. You can reach out to us via firstname.lastname@example.org, or book a free phone consultation at the end of this page.
Why should I bank my stem cells now?
The main reason is simple: our biological clocks. Every day, our cells divide and are also damaged by internal processes and our environment. These factors cause our cells to degenerate and mutate and are the main drivers of degenerative diseases and cancers. Recent research shows that these mutations begin to accumulate in our stem cells in our mid-40s and continue throughout the rest of our lives. These mutations could make our stem cells less safe and effective for future use, and could prevent you from using your own cells in the future.
What stem cell procedures are available today?
Currently, the only FDA-approved procedures using stem cells are for transplants to treat specific diseases: leukemias, lymphomas, sickle cell disease and Wiskott-Aldrich syndrome. These stem cells regenerate the marrow cells that are destroyed prior to transplantation. However, many stem cell-based therapies are currently in clinical trials. Already, patients around the world are using cutting edge stem cell technology to treat degenerative diseases, such as macular degeneration and heart disease. As the field continues to progress, we believe many more diseases will be treatable using our own stem cells. See our Science page to learn more.
What's the procedure?
We've worked to make the procedure as accessible and convenient for our customers as possible. The stem cell collection involves a low volume blood draw, which your physician can easily add on to a scheduled procedure or perform quickly (5 minutes) as a standalone service. The collected blood is sent to our FDA-registered labs, where we isolate, collect, and then freeze your stem cells. For security, we de-identify all samples and use a HIPAA compliant, state of the art encrypted and secured online database to manage our customer information. Your de-identified stem cells are then sent to our partner locations, who have a secured access facility and are also FDA-registered.
What's the cost?
We are proud to be the most affordable stem cell collection and storage service on the market. For added flexibility, we offer our customers two plans: annual and lifetime.
For the annual plan, the cost is a one-time fee of $2,000 which covers the costs of collection, processing, and freezing your stem cells. There is then a $100 annual storage fee.
For the lifetime plan, the cost is a one-time fee of $3,500, which covers all costs, including storage. There is no annual storage fee.
We do not offer discounts, however we do offer family bundles. Email us at email@example.com for more information.
How do I retrieve my stem cells when I need them?
The moment you become our customer, we will be in close contact with you to update you on the state of the art, new services, and exciting news. Once you've purchased the service and registered online, you'll have direct access to a customer service representative who will facilitate identification check and retrieval of your stem cells. The stem cells can then be shipped frozen to the provider or company of your choice for further use.