Thank you for purchasing the StemFreeze Concierge Service.

You will be receiving an email confirmation with your order details and these instructions shortly.


  • Each participant using the StemFreeze Concierge service must register an individual account.
  • Once all participants have been registered, you can schedule either an individual Concierge draw (1 participant, 1 location) or a group Concierge draw (2+ participants, 1 location).
  • Once your draw has been scheduled,  you will receive a confirmation email, and our phlebotomist will contact you 24 hours before your appointment to confirm the date, time and location.

If you have any questions, you can email us at or by calling us at (971) 801-0879